Culturally and Linguistically Appropriate Services (CLAS) Strategic Plan

Standard #1    Provide Understandable and Respectful Care
Standard #2    Promote CLAS and health equity
Standard #3    Maintain diverse staff and leadership
Standard #4    Provide ongoing education and training for employees
Standard #5    Provide Language Assistance Services
Standard #6    Right to Receive Language Assistance Services
Standard #7    Maintain Competence of Language Assistance
Standard #8    Patient Related Materials
Standard #9    Written Strategic Plan
Standard #10    Organizational Self-Assessment
Standard #11    Patient/Consumer Data
Standard #12    Community Profile
Standard #13    Community Partnerships
Standard 314    Conflict/Grievance Processes
Standard #15    Implementation